Front Desk Duties
Medical Office Management
Some medical assistants, especially those with combined skills and work experience in the front and back areas can eventually take on the role of the medical office's practice manager and administrator. Naturally, this role brings on a whole new set of duties and responsibilities in day-to-day operations, which may include, but not limited to accounting, marketing, strategic planning, interviewing, hiring, counseling, evaluating, training, scheduling, disciplining and firing staff. Another important aspect of becoming a medical office manager is being familiar with federal, state and local laws concerning the practice of medicine and human resource such as pay roll, sexual harassment, and legislation that addresses the scope of practice of medical office personnel, and guidelines including OSHA, ADA, EOE, FMLA, CLIA, COLA, JCAHO, FACTA, HIPAA, Stark I, II & III.